Refund Policy

Please note that we do not offer a return policy. Once a purchase is made, it is final, and products cannot be returned to us after delivery.

Non-Returnable Items

All items sold are not eligible for returns under any circumstances. This includes products in their original packaging, unused, unworn, or with tags. Receipts or proof of purchase do not entitle the item for a return.

Return Inquiries

For questions regarding our non-returnable policy, please reach out to us at We are here to assist with any concerns or information you may need regarding our products.


Damages and Issues

While items cannot be returned, we still urge you to inspect your order upon arrival. If you encounter any defective, damaged items or receive the wrong item, please contact us immediately at We are committed to evaluating the issue and seeking a resolution.


Due to our no-return policy, exchanges are not supported. We recommend carefully selecting your items before making a purchase. We also provide personalized consultation to explore how we can help you find the most suitable lighting and lamp design. Our expert consultants will discuss your specific requirements, present innovative lighting options, and guide you through customization possibilities. Please follow the link to book a consultation:


As we do not accept returns, refunds are not applicable. All sales are considered final upon purchase.

Should you require any clarification or have any concerns, please do not hesitate to contact us at We appreciate your understanding and are here to support you with any questions you may have regarding this policy.